The Issue

A general contractor approached us after experiencing ongoing margin erosion across multi-phase projects. While individual jobs appeared profitable at the outset, financial performance became increasingly inconsistent as projects progressed.

In addition, WIP (Work-in-Progress) reporting lacked structure, making it difficult to accurately assess job health in real time. This resulted in uncertainty around true project profitability and irregular billing positions.

Our Approach

We focused on strengthening the contractor’s internal costing and reporting discipline to improve visibility and control across active projects.

Key improvements included:

• Implementation of structured cost codes across all projects
• Introduction of monthly job costing reviews to track performance trends
• Formalized WIP tracking process aligned with project milestones
• Improved consistency between field progress, cost capture, and billing activity

This created a more reliable feedback loop between project execution and financial reporting.

The Outcome

The review uncovered approximately 5% in additional recoverable revenue that had not been billed despite being contractually supported and substantially completed.